Privacy Policy

Effective as of May 6, 2025. We at pepperjelly.net (“pepperjelly,” “Grandma Jones’ Originals,” “we” or “us”) know that our customers expect us to keep information about them private and secure. Our Privacy Policy describes the types of information that we gather, how we use that information, with whom we share that information, and your choices regarding our collection, use and distribution of your information, and our efforts to protect your information through our website at pepperjelly.net (“the Website”). This Privacy Policy applies solely to the information that we collect, and does not apply to any information that third-party sites, to which pepperjelly.net may link, or to information provided to, or collected by, third parties through cookies or other third-party technologies that may be used during your visit to the Website. By visiting pepperjelly.net, or by ordering from our Website, you consent to and accept the practices that we describe below in accordance with this Policy. Please also refer to our Terms of Use, which are incorporated as if fully recited here. This Policy is subject to change. If we materially change our information retention or usage practices, we will let you know by posting the Policy changes here on the Website, and/or otherwise making you aware of the changes. Please refer to the “Effective Date” above to see when we last updated this Policy.

Personal Information About Customers That Pepperjelly.net Gathers
We collect two types of information about persons who use our Services: (1) Information that you give us; and (2) information that our Services automatically collect. We explain both below.

Information That You Give Us: We will not collect any information from you without your consent. You supply this information to us when you purchase goods through our Website, or when you use our Website, create or update your account with our Website, or otherwise when you explicitly submit it to us. Any information that you give to us is subject to this Privacy Policy.

That information may include:

• Name;
• Age or date of birth;
• Address;
• Phone number;
• Username and password; and
• Email

We also collect from you your payment card information in order to process your orders. Specifically, we collect your credit card number and security or avs code.

We reserve the right to store any information, other than your credit card number and avs code, that you enter on our web site or provide us over the phone or in any other way. This includes your address and shopping choices.

We use the information that you provide for such purposes as shipping your packages, responding to your requests, improving our selection, and communicating with you. We may also use that information for future marketing purposes.

Automatic Information: We receive and store certain data elements whenever you log on to our web site. Like many web sites, we use cookies and obtain browser information such as referring pages and the brand and version of your Internet browser. We also timestamp the date and time of your visit.

Email Communications: Our weekly newsletter is entirely opt-in. Every newsletter we send has a link to automatically unsubscribe. If you do not want to receive email from us, please unsubscribe.

How We Use Cookies
“Cookies” are small files that reside on your computer, that contain a string of alphanumeric characters that uniquely identify your browser. Cookies simply enable our web site to recognize who you are in order to offer you a personalized greeting or determine your membership in our loyalty program. We also use cookies to store items in your shopping cart before checkout. You can set up your browser to accept all cookies, or notify you when a cookie is set. However, if you set your browser to disable all cookies, some features of our Website will not function properly. To shop successfully at pepperjelly.net, you should leave cookies turned on in your browser’s settings.

How Pepperjelly.net Shares Information about Customers
Pepperjelly.net provides your shipping information to UPS, USPS and/or FedEx (for obvious reasons) and to suppliers that function as third-party drop shippers for us. The information that pepperjam.net supplies to drop shippers only relates to the specific order that the shippers will fulfill. We send the information to the drop shippers by secure email, secure http or secure ftp. We securely transmit your credit card data to the appropriate credit card company during order processing. As web technology and the online operating environment are constantly evolving, we cannot accurately predict all future applications of the data that we store about your order history. If you strongly oppose any use of your contact information other than what we need to fulfill your order, please let us know.

In the event pepperjelly.net buys or sells a business unit, we may transfer customer information as business assets. That transferred information remains subject to this Privacy Policy.

We may be required to release your personal information to law enforcement, to comply with the law, or protect the rights, property, or safety of igourmet.com, our users, or others. This includes exchanging information with organizations that fight fraud and identity theft.

Security of Sensitive Information
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only a fragment of your credit card number when we confirm an order. We protect the information that we store in our customer database using state-of-the-art security methods.

Regardless of all of pepperjelly.net’s precautions, no transmission of data over the Internet is ever completely secure. Third parties that we do not control may intercept or access transmissions or private communications unlawfully. While we strive to protect personal information, we cannot guarantee, ensure or warrant the security of any information you transmit to us.

Children and Privacy
We do not knowingly permit users to register for our Services if they are under 18 years old, or under 13 years old with the explicit consent of their parents. We therefore do not request personally identifiable information from anyone under the age of 18, or under age 13 without parental consent.  If we become aware that a customer is under the age of 18 and has registered without prior verifiable parental consent, we will remove his or her personally identifiable registration information from our files.  If you are the parent or guardian of a person under the age of 18 who has provided personally identifiable information to us without your approval, please inform us by contacting us at the e-mail address below and we will remove such information from our database.

Notwithstanding the foregoing, pursuant to 47 U.S.C. Section 230 (d), as amended, we hereby notify you that parental control protections are commercially available to assist you in limiting access to material that is harmful to minors. More information on the availability of such software can be found through publicly available sources. You may wish to contact your internet service provider for more information.

Your California Privacy Rights
If you are a resident of California, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by igourmet.com to a third party for the third party’s direct marketing purposes. This right granted to California residents apply only to their activities within the State of California. To make such a request, please contact us at emily@pepperjelly.net with “Request for Privacy Information” in the subject line. In your request, please include sufficient detail for us to locate your file. At a minimum, please include your name, email address, and username, if any. We will attempt to provide you with the requested information within thirty (30) days of receipt. We reserve our right not to respond to requests sent more than once in a calendar year, or requests submitted to an address other than the one posted in this notice. Please note that this law does not cover all information sharing.

Contact Information
For questions, please contact us by telephone at (570) 793-2037 or by U.S. Mail at 16 South River Street, Suite 503, Wilkes Barre, PA 18702. Please include sufficient information to identify yourself so that we can respond to your inquiries, such as your email address, a return telephone number or your home address. Please do not send credit card or other financial information to us by e-mail or U.S. Mail.